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  1. How to Fix “Cannot Connect to iTunes Store”
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  5. What to do when the Mac App Store won’t assign applications to your account | Macworld

Press Enter and the com. Delete the contents of this folder. Relaunch the Mac App Store. Note that this is a system cache and temporary folder. Do not delete any files or folders here other than this directory. This type of problem occurs when you install a beta version of macOS on another partition or external drive.

Apps you install on it get indexed by Spotlight. The index that the system creates will make the App Store think that a duplicate copy of the app exists on another drive. Fixing this issue is simple; you must delete the duplicate copy of the app and rebuild the Spotlight index. Open the Apple Menu and select System Preferences. Choose the Spotlight entry and switch to the Privacy tab. Click the Plus tab at the bottom of the list. A new Finder window will pop open. The indexing will stop for this drive.

How To Fix App Store Download Errors and Issues

Close the System Preferences window. The system will begin to reindex everything on the disk drive, which will take some time. Can users read and edit each other's files? What happens when you delete a user account? Read More , then you might face a similar problem. Apps you install on other accounts should not pose a problem. But if you delete the user account, the App Store will not know that you have done so and will encounter similar issues.


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The App Store provides regular updates to both system and third-party apps. You might see a familiar Waiting or Installing—Calculating message just beneath the download progress bar. When the download begins, the App Store creates many temporary files in the cache folder. In the first step, you must clear the App Store cache folder as mentioned above. Quit the Mac App Store, then open a Terminal window and type the following command:. Delete everything inside. Next, you must delete the user com. To do so, go to. If an app gets stuck during the installation or gets corrupted for some reason, then clear the contents of this folder.

Otherwise, skip this step. This will ensure that when you re-download the update, the processes will not hang again. Open the Activity Monitor and set its view to All Processes. Type in store to search for App Store related processes, and force-quit all of these daemon processes:. Go to the following folder:.

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How to Fix “Cannot Connect to iTunes Store”

Then press the power button to start your Mac again and the problem should be gone. One of the most notorious problems of the Mac App Store is when it displays the error message Cannot connect to the App Store. This has multiple causes, but you can solve them. First, you must check your internet connection. Choose the Network item and ensure that there is a green icon next to the network in the left sidebar. I had also ask this question but no one had responded. Oct 22, AM. Oct 24, AM in response to carolynfromtrenton In response to carolynfromtrenton.

Would love to know that that means, but it would appear from MacRumors forum and this one, that Apple are not onto this problem. Oct 24, AM. Oct 24, AM in response to bill.

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Your solution seems to be working for me too! Thanks for your very helpful comments. You saved me a lot of angst. Communities Contact Support. Sign in Sign in Sign in corporate.

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Browse Search. Ask a question. Related Article How to update the software on your Mac. User profile for user: carolynfromtrenton carolynfromtrenton. App Store Speciality level out of ten: 0. More Less. Question marked as Solved User profile for user: bill. For information on why this happens and more explanation see the following very helpful posts: mac appstore - Mojave App Store is only showing Updates tab - Ask Different mac appstore - Mac App Store not working on macOS Mojave Good Luck, Bill Gertz.

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Sep 29, AM in response to carolynfromtrenton In response to carolynfromtrenton It's broken and will need an update to fix. Loading page content. Oct 8, AM in response to carolynfromtrenton In response to carolynfromtrenton Carolyn, This problem is most likely caused by another copy of App Store. That solved the problem. I did have to reboot.

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User profile for user: bill. Oct 18, AM in response to carolynfromtrenton In response to carolynfromtrenton Carolyn, Good to know that a reboot is required. Glad I was able to help.

What to do when the Mac App Store won’t assign applications to your account | Macworld

Reply Helpful Thread reply - more options Link to this Post. User profile for user: Wanda Wanda Safari Speciality level out of ten: 1. Oct 22, AM in response to carolynfromtrenton In response to carolynfromtrenton I also followed Bill Gertz's advise. Elaine Lacher. User profile for user: Oolon Oolon.

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